Job Summary
The Relationship Executive ensures the provision of an excellent standard of service across the business and throughout the customer life cycle to corporates and SMMEs. The role will be responsible for developing and servicing long-term sustainable business relationships with corporate and business representatives and identify additional sales opportunities.
The position maintains contact with customers, works to identify and understand their needs, and then advises them on which of the Fund’s products or services would best support their employees. The Relationship Executive also communicates with representatives either in person, over the telephone, or through email to address complaints or concerns regarding the Fund’s products or services in order to enhance an excellent standard of service.
Experience
• A minimum of three (3) years post qualification experience in the customer service field. Experience in the private healthcare customer service field would be an added advantage
Education
• A Bachelor’s Degree in Business Administration, Social Sciences, Marketing, or a related field.
Skills and Competencies
• Technical Know How
• Planning and Organising
• Results Orientated
• Analytical Thinking
• Judgement and Decision Making
• Influence and Impact
• Presentation Skills
• Teamwork
• Relationship Management
• Customer Service Excellence
If you have the above capabilities, kindly email your application, your latest Curriculum Vitae (CV) and certified copies of certificates.
Bomaid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thrive on the unique qualities that our employees bring to the table and are dedicated to building a workforce that reflects the diverse communities we serve.
Please Note: We only contact shortlisted candidates. In line with data protection rules, unsuccessful applications will be deleted or destroyed at the end of the recruitment process.
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